We worked with an organisation which delivers and manages outsourced services to the public sector. They offer a range of services including Business Process Management, Enforcement, Street and Estate Management, Technical Design Consultancy and Task Enforcement.

Problem

We were originally engaged to support the Board to deliver their big data strategy which had stalled. Our remit was very broad so we agreed to conduct a full review across the organisation on what was understood by big data and where the opportunities lay.

Solution

After being given an initial set of key contacts and access to the company’s intranet, we networked through the organisation to find all of the key people we wanted to reach and who wanted to talk to us and we established that there were multiple views on what the big data strategy was. Working with stakeholders and the Board, we sharpened and simplified the strategic plan and worked with internal project teams to focus on successfully delivering two stalled big data projects.

Outcomes

There was much more joined up thinking on the big data strategy which moved conversations away from what it was to what needed doing. This allowed greater focus of key resources onto delivering a series of smaller big data projects which in turn, enabled us to communicate good news stories about the value of big data to the organisation. This started to ‘flush out’ more innovative thinking on the opportunities presented by big data to the company.

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Phil has been working with my team at Nightingale for over a year, helping us to grow by providing practical, hands-on help around operations and HR issues as well as advice, support, mentoring and coaching. He is approachable, friendly and knowledgeable and has always known how to steer us in the right direction when we come across something we're not sure about. I'd highly recommend him for any business owner who's looking to significantly up their game with regard to the efficiency and functioning of their business - Phil has saved us a lot of time and effort around setting up effective processes, ensuring that when we're ready to take the next step in progressing the business, we're ready to go and no key details get forgotten. He has served on our advisory board since the start of 2023, providing contacts, advice, accountability and ideas to support our growth.

Frances Brown

CEO, Nightingale Design Research

Phil's worked with us over the past few years as COO and really helped us to refine our business strategy and operations. He's taken on the tasks that our essential to a business, and made sure our legal, HR and strategies are in place to allow us to progress with building our business. I'd recommend Phil to anyone out there looking for a COO, a mentor or more simply, to take care of the basics that allow you to grow and run a successful business.

Dr Tom Parsons

Founder, Deadpan AI

Phil is a great operational specialist and leader; he questions the norm and is constantly looking to improve any business he is involved in. He has great leadership skills that mean his teams are well motivated and constantly striving to deliver challenging goals and objectives.

Jim Conning

Commercial Leader and NED

Myself and the wider team at Easy R&D Limited, had the pleasure of working closely with Phil Webster in the second half of 2023 and I can say without hesitation that he is one of the most effective and incisive professionals I have ever had the pleasure of working with.

Phil has the rare ability to listen, understand and act, which he used to great effect in his role as Fractional COO at Easy R&D. Phil's brief was to prioritise those business areas which would enable us to focus more on Business Development activities.

Overall, I would highly recommend Phil Webster where Operational support is thought to be needed. Phil is a talented and dedicated professional with a great attitude and an exceptional work ethic. Any team or organisation would be lucky to have him on board.

Darren Wilmot

Managing Director, Easy R&D

Phil is a standout operator in his field. He's wise, pragmatic and a strategic thinker who constantly adds value to CEOs who are looking to develop, grow or re-evaluate their business strategy and operations. Phil's greatest strength is his ability to bring together all the disparate parts that make up business strategy. I'd highly recommend him to any business leader who's looking for wise counsel with a sprinkle of humour and smart thinking.

Pam Cannell

Founder, LadyBay HR

Phil is an extremely intelligent, motivated and high performing individual who would make a great addition to any team or organisation. We have the pleasure of having Phil work with us on a range of issues, where he has demonstrated an ability to solve problems which has helped us drive forward with great efficiency. I would recommend Phil to anyone looking to bolster their team and take their company to the next level. He is a truly exceptional person, with a head full of great ideas!

Kir Petrenko

Co-Founder, GenXT

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